Cookie Policy
Last updated: March 2025
We use tracking technologies on igniteon-psyche.com to improve your browsing experience and understand how our site gets used. This policy explains what these technologies are, why we need them, and how you can manage your preferences.
What Are Cookies and Similar Technologies?
Cookies are small text files that websites place on your device when you visit them. They help sites remember your preferences and understand how you interact with pages. Most modern websites use them.
We also use similar tracking methods like web beacons and local storage. These work alongside cookies to help us provide better service and understand user behaviour on our mobile app performance optimization platform.
Think of cookies as digital sticky notes that remind websites who you are and what you were doing last time you visited.
Types of Tracking We Use
Essential Necessary Cookies
These keep the site working properly. Without them, basic features wouldn't function. You can't opt out of these because they're needed for security and core functionality.
Functional Preference Cookies
These remember your choices and settings. Things like language preferences or whether you've dismissed certain notifications. They make your experience more personal.
Analytics Performance Cookies
We use these to see which pages people visit most and how they navigate our site. This helps us spot problems and improve areas that aren't working well.
Marketing Targeting Cookies
These track your journey across different pages to understand what content interests you. We use this information to show more relevant content and measure campaign effectiveness.
How We Actually Use These Technologies
Site Functionality and Security
Essential cookies handle things like keeping you logged in when you move between pages. They also help us detect unusual activity that might indicate security threats to your account or our systems.
Understanding User Behaviour
Analytics cookies show us patterns. For example, if most visitors leave after viewing our pricing information, that tells us we might need to explain our value proposition better. Or if everyone struggles to find our contact page, we know the navigation needs work.
Improving Mobile App Performance Tools
Since we focus on mobile app performance optimization, we track how clients interact with our diagnostic tools and dashboards. This helps us refine the interface and add features that actually get used rather than ones that sound good in theory.
Communication Preferences
Functional cookies remember if you've signed up for updates or which types of technical content interest you. This means we don't keep asking the same questions or showing you information you've already dismissed.
Managing Your Cookie Settings
You have control over which cookies you accept. Most browsers let you block or delete cookies through their settings menu. Here's where to find these controls in popular browsers:
Just keep in mind that blocking all cookies will affect how our site works. Some features might stop functioning entirely if you disable essential cookies.
What Happens When You Visit Our Site
When you first land on igniteon-psyche.com, we place essential cookies immediately so the site functions correctly. Other cookies only get set after you interact with certain features or accept our cookie notice.
- Session cookies track your current visit and expire when you close your browser
- Persistent cookies stay on your device for a set period to remember your preferences between visits
- First-party cookies come from our domain and help us run the site
- Third-party cookies come from external services we use for analytics and functionality
Data Retention and Storage
Session Cookies
Deleted automatically when you close your browser. These handle temporary data like items in your contact form or current page navigation.
Preference Cookies
Stored for up to 12 months. These remember settings like your communication preferences or whether you've dismissed certain notifications.
Analytics Cookies
Kept for up to 24 months to track long-term usage patterns and seasonal trends in how people use our performance optimization tools.
Marketing Cookies
Active for up to 13 months. These help us understand which campaigns bring visitors to our site and what content resonates with different audiences.
Your Rights and Choices
You can request to see what cookie data we've collected about your visits. You can also ask us to delete this information, though that might reset any preferences you've set.
Important note: If you use multiple devices or browsers to access our site, you'll need to set your cookie preferences separately on each one. Clearing your browser cache will also remove your saved preferences.
We don't sell cookie data to third parties. The information we gather through cookies stays within our organization and the analytics tools we use to improve our service.
Changes to This Policy
We update this policy when we add new tracking technologies or change how we use existing ones. The date at the top shows when we last made changes.
If we make significant updates that affect how we handle your data, we'll let you know through a notice on our website. For minor clarifications or formatting changes, we'll just update the policy without additional notification.
Questions About Our Cookie Use?
If something in this policy doesn't make sense or you want to know more about specific cookies we use, get in touch. We're happy to explain our tracking practices in more detail.
contact@igniteon-psyche.com
Igniteon Psyche
8 East Acres, Dinnington
Newcastle upon Tyne NE13 7NA
United Kingdom
+44 7710 768337